Please Read Carefully!

• We will accept new, unopened (still in plastic shrink wrap) merchandise for a full credit refund within 30 days of your purchase date. Before you send an item back, please contact us to let us know the contents of your package, and the carrier in which you are shipping with. Unless you received the item due to a mistake on our part, you will be responsible for the cost of return shipping. If the fault was ours, please contact us for options before sending the item back. To serve everyone's best interest we will try to find the most economical solution. Email us when you are ready to return an item.
• If your new game has missing/damaged game components, please contact the game's publisher first. Most publishers are very helpful and willing to resolve any production problems. Please visit the publisher's website, which can be found on the particular game's information page that can be found on this website. If the publisher is unable or unwilling to help you, please contact us.
• We stand by our used games and they should be complete and in good condition.  However, at this time, we do NOT accept returns for our pre-owned games.
• Email us if you have any questions or comments about our return policy.